Outsourcing — the practice of using outside firms to handle work normally performed within a company — is a familiar concept to many entrepreneurs. Companies need to weigh their options and consider whether or not it is in their best interest to add direct hire candidates or utillize outsourcing. If your company is not an IT provider, you may spend much of your budget and time on training IT staff, just to see them graduate on to a true IT provider. On the other hand, outsourcing can be a very valuable asset to a business. It offers your company staffing flexibility, immediate availability of qualified professionals, the ability to view the contractors' work performance and even a potential way around hiring freezes. Wise outsourcing provides a number of long-term benefits:
- Control capital costs
- Increase efficiency
- Reduce labor costs
- Implement new projects quickly
- Focus on your core business
Services We Offer
IT Consulting and Project Support
Regardless of who you have on-staff for your IT needs, StaffTechs has experts who are ready and available around-the-clock for consulting or support. We can also provide professionals with security clearances.
Custom Computer Programming and Project Management
One of the most common mistakes a company can make is to think it just needs to hire a programmer. Software development is so much more than developing code. There is an engineering process called The Software Development Life-Cycle. If this process is not followed using the proper Project Management, your project is likely to either run over budget and/or completely fail.
Database Design and Administration
Proper database structure and management is critical to successful business operations and security. We can help your company increase productivity and decrease the risk of losing data, by locating all critical files and databases in one central location, where they are normalized and backed-up on a regular basis.
Web Portals and Hosting
Our IT staff can make a distant memory of your out-of-date or hard-to-manage Web site by providing your company with the latest technology in Web portals and Web site hosting.
Server Migration Services
Server migration of new operating systems and software can be a tricky and tedious task. Take advantage of our experience performing this task.
Networking and Security Consulting
We can help keep your network and data secure from external and internal attacks by running a network security scan and patching any vulnerabilities that may be discovered. Also, our software push process will save a tremendous amount of time and money by allowing desktop support to push out new software, patches and service packs from one location, instead of upgrading workstations one-by-one.
Company data copied internally to portable storage devices like PDAs, MP3 players, memory sticks, floppies or even cell phones, can put your company at risk of losing confidential information to your competitors. Our security team can address these and many other security issues business face today.
Document Management and Workflow
Programmatically placing your company processes in an automated system, drastically reduces the chances of missing a step along the way.
Telecommunications, Voice Over Internet Protocol (VoIP) and Unified Messaging
A fax server can receive and convert incoming faxes to electronic form and deliver them directly to an email inbox. It also acts as a network printer allowing fax documents to be sent directly from the desktop. VoIP is a new and emerging technology that requires the proper network infrastructure, including Quality of Service (QoS) from end-to-end.
Call Centers, Interactive Voice Response (IVR) and Converged Communications
StaffTechs can evaluate whether your company should utilize a call center to facilitate critical support for your customers. The implementation of IVR can be tied to your software and data systems.
Customer Relations Management (CRM)
Today’s technology is all about integration. Having a phone system linked to your computer desktop provides a graphical user interface to the sophisticated features that are most likely not being used with your existing system. IP phones can also provide your sales staff with a much more robust CRM system which ties their contacts, notes and appointments to their incoming and outgoing calls.
Microsoft Training and Materials
The most qualified Microsoft Certified Trainers (MCTs) are dedicated and available to provide the best personal instruction on the market. We are ready and available to teach more than 200 courses, including implementing and supporting Microsoft Internet and Information Services and Programming with the Microsoft .NET Framework. Training and materials can also be purchased through our GSA Schedule 70 contract award.