IT Managed Services
As your business' IT Managed Services Provider (MSP), StaffTechs manages and assumes responsibility for a defined set of Information Technology services. Our services are provided either proactively or as StaffTechs determines that services are needed. As a standard industry practice, we bill an upfront setup or transition fee and an ongoing flat or near-fixed monthly fee, which benefits your business by providing you with predictable IT support costs.
| Service |
Advantage |
End Result |
Helpdesk Support
- Software Application Installation and Configuration
- Software/Hardware Migration
- Print/Scan/Fax Support
- Troubleshooting
- Remote Support
- Custom Support Solutions
|
StaffTechs services can be utilized as needed or through a service level agreement, with no need to hire or manage your own IT staff
Knowledge base drawn from a larger pool of experienced professionals
Cost savings with shorter resolution time
|
Corporate operational efficiency through increased workforce satisfaction and productivity
|
Infrastructure Management
- Servers and Workstations
- Hardware Setup, Configuration and Installation
- Systems Administration
- Physical Systems
- Virtual Systems
- Virtual Servers
- Thin Clients
- Database Administration (DBA)
- File Server Administration
|
Future proof technologies through infrastructure on demand
Reduce capital investments and operating expenses
Decrease deployment time
Scalability
Infrastructure consolidation
|
Reduced expenses, which increases profits, downtime and risk |
Networking
- Architectural Design
- Implementation (Setup and Configuration)
- Management
|
Expertise in equipment selection, installation and configuration |
Increased systems uptime, stability, throughput, and corporate wide communications |
Data Backups, Storage, Management
- Network Area Storage (NAS)
- Storage Area Networks (SAN)
- Database Management
- File Server Management
|
Capacity planning and proactive support
No need to plan for corporate data capacity
High availability and security of data
|
Peace of mind |
Cybersecurity
- Business Continuity Plans and Disaster Recovery (BCP-DR)
- Firewall Management
- Training
- Best Practices
- Penetration Testing (pentest)
- Monitoring
- Compliance
- GLBA
- PCI DSS
- NERC/CIP
- ISO 27001
- FISMA/NIST 800-53
- Sarbanes-Oxley Act (SOX)
- Personally Identifiable Information (PII)
- Health Insurance Portability and Accountability Act (HIPAA)
|
Leverage advanced knowledge in disaster preparedness and compliance
Implement data protection from outside threats
Increase employee awareness of potential threats
|
Mitigation of risk
Secure corporate information and intellectual property
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| Government |
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