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StaffTechs

IT Managed Services

As your business' IT Managed Services Provider (MSP), StaffTechs manages and assumes responsibility for a defined set of Information Technology services. Our services are provided either proactively or as StaffTechs determines that services are needed. As a standard industry practice, we bill an upfront setup or transition fee and an ongoing flat or near-fixed monthly fee, which benefits your business by providing you with predictable IT support costs.

Service Advantage End Result
Helpdesk Support
  • Software Application Installation and Configuration
  • Software/Hardware Migration
  • Print/Scan/Fax Support
  • Troubleshooting
  • Remote Support
  • Custom Support Solutions

StaffTechs services can be utilized as needed or through a service level agreement, with no need to hire or manage your own IT staff

Knowledge base drawn from a larger pool of experienced professionals

Cost savings with shorter resolution time
 

Corporate operational efficiency through increased workforce satisfaction and productivity

Infrastructure Management
  • Servers and Workstations
  • Hardware Setup, Configuration and Installation
  • Systems Administration
    • Physical Systems
    • Virtual Systems
      • Virtual Servers
      • Thin Clients
    • Database Administration (DBA)
    • File Server Administration

Future proof technologies through infrastructure on demand

Reduce capital investments and operating expenses

Decrease deployment time

Scalability

Infrastructure consolidation

Reduced expenses, which increases profits, downtime and risk
Networking
  • Architectural Design
  • Implementation (Setup and Configuration)
  • Management
Expertise in equipment selection, installation and configuration Increased systems uptime, stability, throughput, and corporate wide communications
Data Backups, Storage, Management
  • Network Area Storage (NAS)
  • Storage Area Networks (SAN)
  • Database Management
  • File Server Management

Capacity planning and proactive support

No need to plan for corporate data capacity

High availability and security of data

Peace of mind
Cybersecurity
  • Business Continuity Plans and Disaster Recovery (BCP-DR)
  • Firewall Management
  • Training
  • Best Practices
  • Penetration Testing (pentest)
  • Monitoring
  • Compliance
    • GLBA
    • PCI DSS
    • NERC/CIP
    • ISO 27001
    • FISMA/NIST 800-53
    • Sarbanes-Oxley Act (SOX)
    • Personally Identifiable Information (PII)
    • Health Insurance Portability and Accountability Act (HIPAA)

Leverage advanced knowledge in disaster preparedness and compliance

Implement data protection from outside threats

Increase employee awareness of potential threats

Mitigation of risk

Secure corporate information and intellectual property

Government    

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